Returns & Cancellation

30-Day Returns

You may return any item within 30 days of receipt for a full refund, no questions asked. This is in addition to your statutory rights under the Consumer Rights Act 2015.

Items must be returned in their original packaging and in unused condition. Return postage is at the customer's expense unless the item is faulty or incorrectly supplied.

Faulty or Incorrect Items

If your dashcam arrives faulty or is not as described, we will cover return postage and provide a full replacement or refund within 5 working days of receiving the return.

How to Return

Email info@costumegoodies.com with your order number and reason for return. We'll respond within one working day with a returns authorisation number and instructions.

Cancelling an Order

You may cancel your order at any time before it is dispatched for a full refund. If your order has already been dispatched, please follow the returns process above.

Refunds

Refunds are processed to your original payment method within 3–5 working days of us receiving your return.